Privacy Policy

When you place an order we collect your name, email address, phone number if you give one, and the shipping and billing addresses needed to deliver the parcel. We store what you bought, the price you paid and the status of the order.

When you join the newsletter we store your email address and where you signed up from, so we can tell a homepage signup from a checkout one.

When you write to us through the contact form we store your name, email, phone if given, the subject you picked and the message itself, so the team can reply and keep the thread.

We do not collect card details. Card payments are not live on this site; nothing resembling a card number reaches our systems.

To take, pack, ship and support your order — the legitimate performance of the contract you entered when you bought something.

To answer questions you send us, and to keep a record of that conversation if it turns into a return or an exchange.

To send marketing email only where you asked for it. Consent is recorded with the signup and can be withdrawn at any time.

To understand what sells, in aggregate. Sales reporting runs on order records; it does not profile individuals.

Our hosting and database provider, which stores the data on our behalf under contract.

The carrier that delivers your parcel, which receives the name and address on the label and nothing else.

Nobody else. We do not sell personal data, and we do not share it with advertisers or data brokers.

Order records are kept for seven years, because tax and accounting rules require it.

Newsletter records are kept until you unsubscribe, after which we keep only the fact of the unsubscribe so we do not email you again by accident.

Contact form messages are kept for two years, or longer if the thread is attached to an open order.

You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Where deletion conflicts with a legal retention duty — an invoice, for instance — we will tell you which record we have to keep and why.

You can unsubscribe from marketing from any email we send, or by asking us directly.

Write to hello@marvab.com or use the contact form. We respond within thirty days, usually within one business day.

This site uses local storage on your device to remember your bag between visits and to remember your Find My Fit answer. That data stays on your device and is not sent anywhere for advertising.

We do not run third-party advertising trackers or cross-site pixels.

MARVAB makes clothing in youth sizes, but the site is intended for adults purchasing on a child's behalf. We do not knowingly collect personal information from children under 13. If you believe a child has given us data, contact us and we will remove it.

If this policy changes materially we will update the date at the top of the page, and where the change affects how we use data you have already given us, we will tell you by email.