Answers
FAQ
The questions we actually get asked. If yours isn't here, the team reads every message within one business day.
Sizing & fit
How does MARVAB fit?
Oversized and unisex, by design. The hoodie sits wide through the body with a dropped shoulder. Take your true size for the fit you see on the models, or one size down if you prefer it closer to the body.
Is the sizing the same for men and women?
Yes. One unisex block, adult XS to XXL. Our female model is 5'7" and wears M; our male model is 6'1" and wears L.
Where does youth sizing stop and adult sizing start?
Youth runs S to XL, roughly age 8 through 18. Youth XL and adult XS overlap — a tall sixteen-year-old often prefers adult XS for the longer sleeve.
We're buying a set across two generations. How do we size it?
Each piece is chosen separately, so a parent can take adult L while a teen takes Youth L in the same colourway. The set builder asks for both sizes before adding to the bag.
I'm between sizes and can't decide.
Use Find My Fit on any product page. Three questions — height, usual size, preferred fit — and it recommends a size with the reasoning. Your answer carries across the rest of the range for the session.
Fabric & care
What is the fleece?
400 GSM heavyweight fleece, 80% cotton and 20% polyester, brushed on the inside. Every fleece piece — hoodie, joggers, shorts — is the same cloth, which is why a set matches exactly in weight and colour.
Will it shrink or pill?
It is pre-shrunk, so expect very little movement if you wash cool and dry low. The brushed inner is a long-staple cotton blend chosen specifically to resist pilling at the cuffs and underarm.
How should I wash it?
Cold machine wash, inside out, with like colours. Tumble dry low or hang. Do not iron the embroidery, and skip fabric softener — it coats the fleece and flattens the hand over time.
What is the embroidery on the sleeve?
The MARVAB wordmark, stitched vertically down the left sleeve at the shoulder, tone-on-tone with the garment. On joggers and shorts it runs down the left leg at the hip. It is the only branding on the piece.
Do the hats carry the same mark?
Differently. The cap has an embroidered M on the front panel; the beanie has a woven MARVAB label on the folded cuff. Both come in four colourways only.
Orders, shipping & returns
When does my order ship?
Orders placed before 1pm ET leave the same working day. Standard delivery is 3–5 business days, express is 2 business days, and shipping is free on U.S. orders over $100.
How do I track an order?
Your confirmation email carries an order number in the form MRVB-1000. Enter it with your email on the orders page to pull the order up at any time.
What is the returns window?
Thirty days from delivery on unworn pieces with the tags attached. U.S. returns are prepaid; refunds land within five business days of the parcel reaching us.
Can I exchange for another size?
We handle exchanges as a refund plus a new order, so your size is never held while a parcel is in transit. Order the size you want, send the first one back.
Are card payments live?
Not yet. Orders are placed and recorded in full, but no card is charged at checkout — we say so on the page rather than pretending otherwise. Card payment is the next thing we switch on.